Privacy policy

1. Who we are

Euro Visa Advisors (SMC-PRIVATE) Limited is a company registered in Pakistan with the Securities and Exchange Commission of Pakistan (SECP).

For privacy-related questions or requests, you may contact us using the details below.

• Company name: Euro Visa Advisors (SMC-PRIVATE) Limited
• SECP unique identification No.: 0307312
• Registered office: First Floor, The Seventh Heaven, New City Phase II, Wah Cantt, 47040, Pakistan
• Email: eurovisa.advisors@gmail.com
• Telephone: +92 314 5155950
• WhatsApp: +49 162 935 7855
• Website: eurovisaadvisors.com

2. Information we collect

Depending on how you interact with our website and services, we may collect the information below.

We only request information that is reasonably relevant to the enquiry, consultation or service you are seeking.

• Full name
• Email address
• Telephone number
• WhatsApp contact details
• Country of residence or other relevant location information
• Information contained in enquiries or messages
• Information relating to your visa or immigration application
• Educational and professional information
• Employment information
• Information contained in your CV
• Documents and files that you voluntarily upload or provide to us
• Information required to arrange a consultation or appointment
• Information necessary to provide our consulting services
• Newsletter subscription information
• Any other information you voluntarily provide to us

3. Visa, application and supporting documents

Because our services may involve visa, study-abroad, Ausbildung, educational or related consultancy, clients may voluntarily provide documents and information necessary for us to assess or support their case.

These may include CVs, educational documents, application information and other supporting documents.

You should only provide information and documents that are relevant to your case and that you are authorised to provide.

Where appropriate, we may use such information to prepare, review or support your application and to communicate with relevant third parties on your behalf.

4. How we use your information

We may use your personal information for the purposes below.

We do not sell your personal information to third parties.

• Responding to enquiries and requests
• Communicating with you regarding our services
• Assessing your requirements and circumstances
• Providing visa and education consultancy services
• Providing study-abroad guidance
• Assisting with application preparation
• Assisting with relevant educational or training opportunities
• Reviewing CVs and supporting documents
• Arranging consultations and appointments
• Communicating with universities, educational institutions, employers, training providers or other relevant organisations where necessary for your case
• Communicating with embassies, consulates, visa authorities or other relevant authorities where appropriate and authorised
• Managing and administering client cases
• Maintaining business and client records
• Responding to support requests
• Sending newsletters and marketing communications where you have subscribed or otherwise provided the required permission
• Promoting our services, courses and opportunities
• Protecting our website, business and users from misuse, fraud or security threats
• Complying with applicable legal or regulatory obligations

5. Sharing of personal information

We may share relevant information with third parties where this is necessary to provide our services or process your case.

We aim to share only information that is reasonably necessary for the relevant purpose.

Where appropriate, we will obtain your instructions or authorisation before sharing application documents or personal information with third parties.

• Universities and educational institutions
• Employers and training organisations
• Ausbildung or vocational training providers
• Embassies and consulates
• Visa application centres
• Government or immigration authorities
• Professional advisers or service providers
• IT, hosting and technical service providers
• Other organisations involved in processing or supporting your application

6. Website hosting and service providers

Our website and related technical infrastructure may use third-party service providers, including Vercel and Hostinger.

These providers may process certain technical information necessary to operate, secure, maintain and deliver the website.

Such information may include technical and usage information such as IP address, browser type, device information, server logs and other information generated through normal operation of a website.

We do not use Google Analytics, Meta Pixel or advertising cookies.

If you accept interest cookies, we store the pages and buttons you used. The record is kept in a cookie named eva_interest, in the browser cache on this device, and on our server for 90 days, so it can later be read by an analytics tool we connect. The server row is tied to a random key in the necessary cookie, not to your name, email address or IP address. We do not use it for advertising, and we do not combine it with consultation enquiries. If you reject, that record is deleted from this browser and from the server.

7. Cookies

A necessary cookie named eva_consent remembers whether you accepted or rejected interest cookies. It also holds a random key for this browser.

The optional cookie eva_interest, together with the same list in the browser cache and on our server, holds recent pages and clicks. It is written only after you accept. The server copy is kept for 90 days, or deleted sooner when you reject.

We do not use these records for behavioural or targeted advertising. Hosting providers may still use technologies that are necessary to run and protect the website.

You can change the choice from Cookie settings in the footer, or delete cookies in your browser. Rejecting interest cookies deletes the interest record and does not affect the consultation form.

8. Newsletter and marketing communications

If you choose to subscribe to our newsletter or marketing communications, we may use your contact information to send the information below.

We recommend using an active opt-in mechanism for newsletter subscriptions.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the relevant communication or by contacting us directly.

We will not treat your withdrawal from marketing communications as a withdrawal from services that you have otherwise requested from us.

• Company news
• Study-abroad opportunities
• Visa and educational information
• German-language courses
• Promotions and special offers
• Our services and related opportunities

9. Data retention

We retain client and application information for as long as reasonably necessary to provide our services and manage the relevant client case.

In general, information relating to an active client case will be retained while the case is being processed and while the client relationship remains active.

When a case and client relationship have ended, information may be deleted or securely disposed of when it is no longer reasonably required, subject to any applicable legal, regulatory, accounting, contractual or dispute-related requirements.

10. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You should therefore avoid sending unnecessary confidential information through ordinary website forms or unsecured communication channels.

11. International transfers

Because our services concern international education, visa and travel opportunities, information provided to us may, where necessary, be communicated to relevant organisations located in countries other than Pakistan.

For example, depending on your case, relevant information may need to be shared with an educational institution, employer, training provider, embassy, consulate or other organisation in another country.

We will seek to limit such disclosures to information reasonably necessary for the relevant purpose.

12. Your privacy rights

Depending on your country of residence and applicable law, you may have rights regarding your personal information.

To make a privacy request, please contact us at eurovisa.advisors@gmail.com.

We may need to verify your identity before responding to certain requests.

The availability and scope of these rights may depend on the laws applicable to your particular circumstances.

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where legally appropriate
• Object to or restrict certain uses of your information
• Withdraw consent where processing is based on consent
• Request information about how your personal information is being used
• Unsubscribe from marketing communications

13. Children's privacy

Our website and services are not specifically directed toward children.

We do not knowingly seek to collect personal information from children through the website without appropriate involvement or authorisation from a parent or legal guardian where required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us.

14. Third-party websites

Our website may contain links to third-party websites, institutions or services.

We are not responsible for the privacy practices, security or content of third-party websites.

You should review the privacy policy of any third-party website before providing personal information to it.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology or applicable legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.

We encourage visitors and clients to review this page periodically.

16. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact Euro Visa Advisors (SMC-PRIVATE) Limited, First Floor, The Seventh Heaven, New City Phase II, Wah Cantt, 47040, Pakistan.

• Email: eurovisa.advisors@gmail.com
• Telephone: +92 314 5155950
• WhatsApp: +49 162 935 7855